Do I Need to Register myself to buy anything on Kamicia?

To give you a better experience, we would like to recommended you register yourself first with us. Its help you to place an order, return, shipment tracking and attractive sales.

How do I register?

To register yourself, simply click on signup option and you may register yourself from there.

Does it required to submit my Email for Registration?

Yes, to make the registration you need to submit your email and other details.

If I Forgot the Password, what to do?

You may click on “ Forget Password “ option, and generate a new password.

How to Place an Order on Kamicia?

To Place an Order, Follow the below steps:

01. Firstly browse our website, choose your favorite products, then your select your preffered size. You must check Size Chart to give you a Perfect fit.
02. Now click on ” Add to Cart ” option.
03. Once its done, you may need to click on View Cart option.
04. Once you click on view cart option, you need to click on Proceed, after that you got a Form to buy the product.
05. To fill up the form you need to submit your Email ID along with your Name, Phone No, House Address and also need to set a Password to Create an account with us.
06. Once its done, you may select your desired payment method (COD / Prepaid), the click on Place Order.

When should I get my product?

We love to serve & keep promises with the best experience of online shopping with the best care of customer’s orders from the time of order placed to till delivered at customer’s doorstep. Delivery time period is within 5 to 10 working days from the date of order placed. Delivery time may vary for weather issues and also depending on area pin code.

Is there any shipping charges?

Its depends on the product cost. Flat 50/- will be charged for below 500/- shopping.

How Can I return order?

If you want to return order please go to “My Account” then go to “Orders”. Here you will get Return option. Click on Return and Provide the specific details regarding Return.

What is COD?

Cash on delivery (COD) is a type of transaction where the recipient pays for a good at the time of delivery. Cash on delivery is also referred to as collect on delivery since delivery may allow for cash, check, or electronic payment.

How Can to Pay on Kamicia?

We offers multiple payment methods like Online Banking, Debit Card, Credit Card and all other online wallets and also Cash on Delivery is available. Online Payment are 2FA Secure which is a sub-part of the multi-factor authentication that uses two authentication factors not only verify the user, but also to protect the online payment system.

Do you ship internationally?

Not yet. Once we will do that, we will update you.

What is our cancellation policy?

Once you place the order you will get the cancel option on website but after dispatch shipment can’t be cancelled. But for any further assistance you may email us at [email protected].

I have cancelled the order but my amount is not credited.

If any amount is paid, it will be credited within 7 business days by using same payment method.

Is it possible to change shipping address after the order placed?

Yes it can be done by contacting us with your order details and mention the new address which you want to replace. Make sure the order is not dispatched.

How can I Cancel?

How can I Cancel? Go to “My Account” > “Orders” > Order ID > Cancel option.
But you have to cancel the order before it dispatched.

What is the return policy?

Returns Order can be applied within 7 days of any order delivered. Incase of non-serviceable pick up area customer has to self pick up the products. Return request may be cancelled or refused for its defective quality. Return application will be accepted only after proper quality check of the product and with proper price tag, bar code and packaging.

I have received defective product.

If you receive any defective product, please send the picture immediately at our official email “[email protected]” After the full confirmation of the defect we will do the necessary.

I have applied for Return. How can I get refund?

Product amount will be credited by using same payment method after all checking is done within 7 – 10 business days. No Shipping charges will be refundable.